User Reviews

Real feedback from businesses using these shipping software platforms.

Perfect for small businesses starting out

Verified
David K. at Artisan Coffee Co. · Shippo

Jan 24, 2026

Shippo's free plan was exactly what we needed when we started our coffee subscription service. The per-label pricing meant we didn't have to commit to a monthly fee before we knew our volume. Now we're on the Professional plan and it's still great value.

Free plan to start
Simple and easy to use
Good API for custom integrations
Fewer integrations than ShipStation
Support response time could be better
15 people found this helpful

Powerful but has a learning curve

Verified
Mike T. at TechGadgets Pro · ShipStation & ShipEngine

Jan 19, 2026

ShipStation has everything you need for multi-channel shipping. We sell on Amazon, eBay, and our own site, and it handles all three beautifully. The only downside is the initial setup - there are so many options that it can feel overwhelming.

Handles multi-channel perfectly
Batch shipping is incredibly fast
Steep learning curve
Wish the Starter plan included more features
18 people found this helpful

Game-changer for our Shopify store

Verified
Sarah M. at Bloom & Grow Boutique · ShipStation & ShipEngine

Jan 14, 2026

We switched from manually creating labels to ShipStation and it cut our shipping time by 75%. The automation rules alone are worth the subscription. We ship about 300 orders/month and the Growth plan is perfect.

Automation rules save hours of work
Great Shopify integration
Discounted USPS rates
Took a few days to learn all the features
24 people found this helpful

Best free shipping tool - period

Verified
Lisa R. · Pirate Ship

Jan 9, 2026

I've been using Pirate Ship for my Etsy shop for over a year now and I love it. It's truly free, the rates are the cheapest I've found anywhere, and their customer support is amazing. They even respond with pirate puns!

Actually free
Cheapest rates available
Fun and friendly support
Wish they had FedEx integration
42 people found this helpful