Overview
ClickPost is a logistics intelligence platform that unifies shipping, tracking, and returns into a single API-driven system. With 500+ carrier integrations across global and regional providers, ClickPost offers one of the largest carrier networks in the shipping software space. The platform uses AI to optimize carrier allocation, predict delivery exceptions, and automate customer communications.
Originally strong in the Indian market, ClickPost has expanded globally and now serves D2C brands, B2B operations, and enterprise retailers across multiple countries.
Key Features
500+ Carrier Integrations
ClickPost connects to over 500 carriers worldwide through a single API, making it one of the most comprehensive multi-carrier platforms available. This includes major international carriers and dozens of regional last-mile delivery services.
AI Carrier Allocation
The platform's AI engine analyzes order attributes (destination, weight, value, delivery speed) and carrier performance data to automatically select the optimal carrier for each shipment, improving delivery success rates.
Branded Tracking Experience
ClickPost provides customizable branded tracking pages that keep customers on your domain, along with automated notifications via email, SMS, WhatsApp, and other channels at every delivery milestone.
Self-Service Returns Portal
A white-label returns portal lets customers initiate returns without contacting support. Configurable rules can automate approval, carrier assignment, and refund processing.
Who Is ClickPost Best For?
- Mid to large e-commerce brands with high shipment volumes
- Businesses shipping in India/Asia needing regional carrier access
- Companies wanting AI-optimized carrier selection
- Brands prioritizing post-purchase experience and customer retention
The Bottom Line
ClickPost is a powerful logistics platform for mid-to-large businesses that need extensive carrier coverage and AI-driven optimization. Its 500+ carrier network is unmatched, and the post-purchase features (tracking, returns, notifications) add genuine customer experience value. However, enterprise-focused pricing and lack of a self-service free tier make it inaccessible for small sellers.